Helpful Articles
How important is customer retention?
Profit in business comes from repeat customers, customers that boast about your product and service, and that bring friends with them. W. Edwards...
Why Operational Excellence is important?
Speed is everything. It is the indispensable ingredients to competitiveness. Jack WelchToday the business landscape is altering at a very fast pace....
Organizational Capability
An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competetive advantage Jack WelchOrganizational...
Failing to Plan is Planning to Fail
Failing to plan is planning to fail. Alan Lakein Lack of planning is one of the main reasons why businesses fail. Without planning, organizations...
If You Can’t Measure It, You Can’t Improve It.
"If you can't measure it, you can't improve it." Peter DruckerSetting targets and measuring performance are critical factors that determine the...